this website is owned and operated by nuut pty ltd and is the supplier of the goods featured. the use of this website is governed by the policies, terms and conditions (the “terms”) set forth below. you should only access and use this website once you have read, accepted, and agreed to comply with the terms. your use of this website including for the purposes of placing an order, registering an account or signing up to receive our emails is deemed to be your acceptance of the terms. if you do not agree with any of the terms, do not access or use this website. these terms shall supersede any subsequent terms or conditions included with any purchase order, whether or not those terms or conditions are signed by us.
the account you create in your use of this website can be used to make purchases from this website.
consent to receive emails
by ordering product or registering on the website and agreeing to sign up for the email marketing newsletter, you consent to being sent information via email from nuut pty ltd. you can unsubscribe via a link in our emails, in the my account section of the website or by contacting our customer service team and we will remove you from any marketing email communications. if you opt out of receiving communications via email, you will be removed from our email database. however, your account will still be valid for your use. you may contact us at any time and request your personal information or ask us to no longer use your personal information for marketing.
no warranty or representations
we make no warranty or representations about the accuracy, reliability, completeness or timeliness of the content on this website. the content of this website may contain inaccuracies or typographical errors. we have no liability for any errors or omissions and your use of this website and the content is at your own risk.
binding conditions and variations
the terms of this website are legally binding. we reserve the right to make changes to this website and its terms at any time. you will be bound by the amended terms from the time that we post the updated terms on this website. you should visit this page before each access or use of this website and periodically to review the terms.
exclusions and limitations of liability
we are not liable for any losses or damages caused by this website or any website linked to or from this website. all statutory or implied terms, conditions or warranties concerning the quality or condition of this website, or any goods, information, service, material, advice or recommendation supplied by us to you through this website, are excluded to the fullest extent permitted by law. if we breach any term, condition or warranty which cannot lawfully be excluded at law, our liability for a breach of the applicable term, condition or warranty is limited to either, at our election: (a) the resupply of the goods you have purchased through this website on the purchase order in respect of which the claim arises; or (b) payment of the amount you paid us for those goods. we will not be under any liability to you or any other person for any loss of profit or anticipated profit, loss of data, loss of use, damage to goodwill or loss due to delay, or other direct or indirect loss or damage (including indirect or consequential loss or damage,) however caused (including due to breach of contract, negligence and/or breach of statute) which may be suffered or incurred or which may arise from or in connection with your use of this website or your use of or reliance upon any of the information, services and/or materials contained in it or provided by it to you or our negligence or our breach of our obligations under these terms. we do not warrant that any of the functions contained in this website or your access to this website will be uninterrupted or error-free, or that any notifications, will be made in a timely manner, or at all.
you indemnify nuut pty ltd and hold it harmless against all loss, actions, proceedings, costs, expenses (including legal fees), claims and damages arising from any breach by you of these terms, your access and/or use of this website or reliance on its contents or information received through it by you or any person accessing any content through you.
links to third party sites
we will from time to time publish links to third party websites on this website. content, hyperlinks or information held on those other sites are not under our control. we do not endorse any material on any linked sites and do not provide any warranty, or assume any responsibility regarding the quality, accuracy, source, merchantability, fitness for purpose, or any other aspect of the material on any linked sites. we do not warrant that the material on any linked sites does not infringe intellectual property rights of any other person. any dealings you have with a linked site are at your own risk. we accept no liability for any act, omission or default, whether negligent or otherwise, or any loss or damage occasioned by such negligent act or omission, of any service provider or third party in respect to a linked site.
copyright and trade marks
the content of this website including all information, text, graphics, names, logos, trademarks, brands, designs, software and advertisements ("content") are the property of nuut pty ltd or an alternative owner and are protected by copyright, trademark and other intellectual property rights, unless expressly indicated otherwise on this website. you may access and display these pages on a computer or a monitor, and print out for your personal, non-commercial use any page or part of any page of this website. all other use, copying or reproduction (including reproduction or display on any other website) of any part of this website is prohibited unless expressly stated otherwise and rights not expressly granted herein are reserved. you must not use this website in any manner or for any purpose which is unlawful, or which violates the rights of any owner of any content. unless expressly stated otherwise, nothing contained in this website should be construed as a licence or right of use of any trademark or copyrighted material displayed on the website without the express written permission of the owner of the trademark or copyright.
returns and refunds
although we hope all of our customers love our products as much as we do, this isn’t always the case. if for any reason you aren’t completely satisfied with your purchase (after opening no more than two sachets), please email us within 14 days of receiving your order.
returns policy only applies if you return all sachets in that purchase less the two sachets that you tried and you email us within 14 days of receipt of your order.
in the unlikely event that you do want to return products, simply email us at email@example.com (please include your original order number) and we will guide you through the process.
shipping costs will not be refunded.
read more about returns here.
products not eligible for return
please note we will only accept returns or exchanges for products that are unused and sealed and purchased from the nuut.com website. as our products are ingestible, we are unable accept returns of opened products. also note that we will not accept returns of packs or bundles if more than two sachets from that bundle have been opened. we do not accept returns for products purchased from any other retailers.
used bottles cannot be returned for refund.
receiving a refund
refunds will be processed once the return has been received by our warehouse and processed. please email us within 14 days of receiving your product and we will begin refund process. refunds are processed in the method of payment used when placing your original order
credit card refunds can take up to 2 weeks from processing, depending on your financial institution.
free ground shipping
free ground shipping only available through nuut.com. not valid with any other offer, gift card code or refer a friend. cannot be applied to previous purchases and cannot be redeemed for cash. terms of offer are subject to change. not applicable with recurring, wholesale or bulk purchases.